#41 Navigating Tough-to-Metabolize Feedback: Strategies and Key Concepts for Educational Leaders With Dana Sall MD, MeD and Allison DeKosky MD

Join us as we discuss responding as a leader when you receive hard to hear feedback with two new guests: Drs. Sall and DeKosky. We cover key points from their respective AIMW24 workshops: “Maintaining PD Wellness: What to Do When the Residents or Faculty are Mad at You,” and “From Whining to Winning: Transforming the Chronic Complainer into a Constructive Champion.”  We specifically highlight the emotional valence related to receiving constructive feedback, extreme ownership and radical transparency, tips for chief residents regarding complaints received, and how to maintain a growth mindset when things get spicy in feedback conversations. Claim CME for this episode at curbsiders.vcuhealth.org!Website | Instagram | Twitter | Subscribe | Patreon | Free CME!| Youtube [email protected] Segments Intro, disclaimer, guest bio Updates and Introductions Dr. Sall and Dr. DeKosky’s workshops  Emotional Valence Growth Mindset Psychological Safety Systems Thinker Complaint Triage Framework Seasons of Change Extreme Ownership  Radical Transparency Take-home points Things to Plug Outro Credits Producer/Writer/Infographics/CME: Era Kryzhanovskaya MD   Hosts: Molly Heublein MD/ Era Kryzhanovskaya MD  Reviewer: Ben Kinnear MD, MEd Guests: Dana Sall, MD MEd; Allison DeKosky, MD Technical support: Podpaste Theme Music: MorsyMusic