#42) Communicating with Confidence | Jennifer Rock and Michael Voss Discuss Tone, Body Language, and Crutch Words

Today, we’re going to discuss the most underrated career advice ever -- and that’s communicating with confidence. So many of us are focusing on the words that we say in communication -- whether that be an interview, negotiation, or just an everyday conversation with your boss.But what many of us forget is the way we deliver those words.Does our body match what we are trying to say?Do we appear unsure of what we are trying to say?Do we appear confident?We are going to cover it all with two amazing experts within the world of corporate communication.With 45+ years of combined experience, Jennifer Rock and Michael Voss are the founders of Rock Dot Voss, a communications agency that helps companies and C-level executives to produce results.Clients claim Jennifer Rock is: "Calm and organized even in absolute chaos." And previously, Jennifer led Employee Communications teams and programs at Best Buy.Clients call Michael Voss: "Every exec's trusted collaborator,” and Michael also worked for Best Buy as Senior Director of Employee Communication.Both Jennifer and Michael are authors of Operation Clusterpuck: A B.S. Incorporated Novel. The fiction tale includes workplace romances and corporate fiascos all in one, which we will discuss at the end of this podcast.Here's what we cover:Setting the Stage:Let’s talk about where this advice is going to be applicable. Does this type of communication matter apply to 1-on-1 situations?Why is body language so important?Heart of the Content:Some areas of nonverbal communication that we cover:Tone of VoiceBody LanguageGesturesEye ContactCrutch WordsThe format:What is the biggest mistake that people are making in the area?Contrast this with how people should be communicating.Are there any techniques, exercises, or hacks that can get people improving in each area?Resources from the podcast:Get Operation Clusterpuck here: https://www.amazon.com/Operation-Clusterpuck-B-S-Incorporated-Novel/dp/1634891716Find out more about Jennifer Rock and Michael Voss' work at RockDotVoss.com Hosted on Acast. See acast.com/privacy for more information.