#42 Creating the Ideal Customer Services for a Crypto Company - Clemens Behrend

All Episodes can be found at www.thecryptopodcast.org Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast ======================== About my Guest: Clemens holds a BSc degree in Economics and has a rich background in building customer-facing support solutions in Web 3. He spent five years building Bitpanda's customer support/community department from scratch and scaling it from pre-seed to unicorn. His knowledge in the field is extensive, and he is known for his strong analytical and managerial skills. What we Discussed: - Scaling up Customer Service for Bitpanda - His Crypto Journey - Advising a Winery to use Bitcoin - Mining to Heat Houses or Buildings - FTX - Pros and Cons of Ai and Chat Bots - Customer Acquisition - Social Media Tips - NFTs and more How to Contact Clemens: https://www.web3cx.io/ https://www.linkedin.com/in/clemensbehrend/