EPISODE · Jan 6, 2023 · 49 MIN
42. Customer Success–Product Management Handshake: A Conversation with Cisco
from TECHtonic: Trends in Technology and Services
The handshake between customer success and product management is more critical than you may think. Thomas discusses this topic with two dynamic leaders from Cisco Systems: Morgan Mann and Vasudha Gambhir. They cover aspects of collaboration between product and customer success, including consistent customer experience, effective adoption, and key metrics.
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42. Customer Success–Product Management Handshake: A Conversation with Cisco
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