#42 - Melhorando a experiência do cliente através da Enge...

Q: How long is this episode of Camada 8?

This episode is 59 minutes long.

Q: When was this Camada 8 episode published?

This episode was published on September 13, 2023.

Q: Can I download this Camada 8 episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.

What this episode covers

No episódio de hoje, vamos falar sobre a relevância da Engenharia de Redes e o papel crítico que ela desempenha na experiência dos clientes de um provedor de Internet. E, para nos ajudar a explorar este assunto, convidamos os irmãos especialistas na área: Ronaldo Couto, Diretor Executivo na Primori, e Rogério Couto, Diretor Executivo na PROISP. Os irmãos Couto falaram sobre o que é a Engenharia de Redes e como usá-la a favor do provedor. Falaram também sobre a importância de agir de forma proativa para identificar degradações da rede e atuar de forma preventiva para que a degradação não se torne uma má experiência para o cliente. Dê o play e confira agora mesmo o novo episódio do quadro Roteamento de Ideias do Camada 8! Participantes: Eduardo Barasal Morales (Host) - Coordenador da área de formação de sistemas autônomos do CEPTRO.br no NIC.br https://www.linkedin.com/in/eduardo-barasal-morales Lucas Jorge da Silva (Host) - Analista de Projetos do Ceptro.br no NIC.br https://www.linkedin.com/in/lucasjorge Ronaldo Couto (Convidado) - Diretor Executivo na Primori https://www.linkedin.com/in/ronaldo-couto-780203/ Rogério Couto (Convidado) - Diretor Executivo na PROISP https://www.linkedin.com/in/rogeriocoutoproisp/ Links citados: Prêmio IPv6 NIC.br 2023: https://ipv6.br/post/premio-ipv6/ 13ª Semana de Infraestrutura da Internet no Brasil: https://nic.br/semanainfrabr/ IX Fórum Regional Sudeste: https://regional.forum.ix.br/ Curso BCOP Presencial: https://cursoseventos.nic.br/curso/curso-bcop/ Curso Básico de IPv6 - Presencial: https://cursoseventos.nic.br/curso/curso-basico-ipv6/ Agenda de cursos do Ceptro|NIC.br: https://ceptro.br/cursos-eventos Redes Sociais: https://www.youtube.com/nicbrvideos/ https://www.twitter.com/comunicbr/ https://www.telegram.me/nicbr/ https://www.linkedin.com/company/nic-br/ https://www.instagram.com/nicbr/ https://www.facebook.com/nic.br/ https://www.flickr.com/NICbr/ Contato: Equipe Ceptro.br [email protected] Direção e edição de áudio: Wanderson Modesto - Analista do Ceptro.br Equipe de Comunicação do NIC.br YouProject Veja também: https://nic.br/ https://ceptro.br/

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