#42 - Randy Johns

from Next in Queue · host Rob Dwyer

Randy Johns began his career on the phone as an agent during college, eventually leading teams of over 10,000 employees.  We discussed: · The power of employee engagement to drive company success · How online customer support communities can drive Net Dollar Retention and NPS · Lessons he learned pioneering work at home in the 2010s Connect with him on LinkedIn https://www.linkedin.com/in/randyjohns/ Music courtesy of Big Red Horse - https://bigredhorseband.com/ Brought to you by Happitu - https://happitu.com/

Episode metadata supplied by the publisher feed · Published Jul 8, 2022

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#42 - Randy Johns

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