42: Special Episode - Lessons Learned from Three Decades of ECM Experience (2/3)

Episode 42 - Part 2 of a 3 part episode series taken from a recent AIIM webinar, Getting Strategic, Lessons Learned from Three Decades of ECM Experience. Hosted by John Mancini, Chief Evangelist at AIIM, guests include George Warner, Director of ECM-Service Delivery for New York State, Information Technology Services; Jenson Jacob, Lead Enterprise Architect for the Office of CTO for New York State; and Paul Cortellisi President of NY-based FileNet User Group. In this part of the discussion the panel discusses how content management challenges change when the scale is massive – across millions or billions of documents. How best to manage the scope. What are the risks and opportunities? And what should we do to prepare? Stay tuned next week for the final part three in this series.