420: Focus on Fundamentals
from Crack the Customer Code Hosted by Adam and Jeannie
There are five essential basic principles and they never change, so it's crucial to review them and remind your team that, despite the changes in the world, these fundamentals are still valid now more than ever. If everyone in the world of CX were to remember that, the experience our customers get would be much better.
Embed this episode
No transcript yet.
Frequently asked questions
How long is this episode of Crack the Customer Code?
This episode is 12 minutes long.
When was this Crack the Customer Code episode published?
This episode was published on May 19, 2020.
Can I download this Crack the Customer Code episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.