421. Encourager: Client Retention Without the Pressure
from Mentoring with Geraldine Hosted by Geraldine Headley
I had a client eating schnitzel five times a week. Rather than a salad lecture, I asked her to bring it down to two. She thanked me for it and came back the following week. That's retention in practice. In this episode, I talk about growing your practice without burning out, supporting the clients you already have, and making retention part of your everyday conversations. I also share questions to help you think about the clients you love working with and how you can actively support their ongoing change. If you're in the Strategy Lab, your workbook is waiting. You've got an extra week to finish your journaling on this one. If you're not in the Strategy Lab yet and want a proper framework for these conversations rather than winging it, this is exactly what it's built for. Come join us here: https://www.geraldineheadley.com/strategy-lab-clinical-confidence.
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