#43 Avoid these slippery conversational hiccups

from Customer Service Culture [EN] · host Paolo Fabrizio

Most customers are excellent service assessors because they detect any conversational hiccups and take them into account within their experience. Paolo Fabrizio share two case examples that occurred both in person and over digital support channels. Read full article here >>

Episode metadata supplied by the publisher feed · Published May 20, 2025

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#43 Avoid these slippery conversational hiccups

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