43: Special Episode - Lessons Learned from Three Decades of ECM Experience (3/3)

Episode 43 - Part 3 of a 3 part episode series taken from a recent AIIM webinar, Getting Strategic, Lessons Learned from Three Decades of ECM Experience. Hosted by John Mancini, Chief Evangelist at AIIM, guests include George Warner, Director of ECM-Service Delivery for New York State, Information Technology Services; Jenson Jacob, Lead Enterprise Architect for the Office of CTO for New York State; and Paul Cortellisi President of NY-based FileNet User Group. In this final episode of the discussion the panel discusses how to be successful in selling and supporting ECM techniques and systems, and what they believe the future holds in in terms of advanced strategies like Artificial Intelligence, Machine Learning and Analytics.