431- IT Is Your Revenue Protector w/ Kevin Neureuter

Kevin Neureuter, Jr. brings a supply-chain, public-sector, managed-services, and business-ownership perspective to IT leadership. In this episode, he talks with Michael Moore about moving from reactive support to proactive leadership, translating IT decisions into owner-level options, using frameworks like ITIL and ISO 20000 without getting buried in process, and building AI governance that creates guardrails instead of denial. Kevin also explains why the next 18 months will be messy for IT leaders, and why awareness, backups, disaster recovery, and the ability to pivot matter more than fear.