435: Eric Prugh, Self Service Customer Experience
from Crack the Customer Code Hosted by Adam and Jeannie
Why should we do self-service, how can you do it, and how can you incorporate it into customer experience? These are the things we'll discuss and crack open today, but we'll also cover compliance, as it's not something any of us can afford to ignore.
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This episode is 21 minutes long.
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This episode was published on September 1, 2020.
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