EPISODE · Jan 19, 2026 · 25 MIN
435 When someone decides to leave your church (exit interviews for members)
from The One Thing · host Reach Australia
Church members leave for all sorts of reasons, and how you respond can shape both their next steps and your church community. This episode explores what a thoughtful exit process looks like, even when departures are hard or messy.KeyWhy churches often don’t track why members leave and how to start doing itHandling departures that feel personal or painful without taking it on yourselfConducting exit interviews that care for people while gathering useful insightsSupporting those who stay behind and preventing gossip or resentmentCelebrating departures when people leave for positive reasons, like mission or relocationBuilding a church culture where sending people out is expected, celebrated, and healthyTOOLBOX:Gaining by Losing by J.D. GreearThe Leader’s Journey by Jim Herrington, Trisha Taylor, and R. Robert CreechCREDITS:This episode was brought to you by Lending Hands Mortgage BrokersThe One Thing is brought to you by Reach AustraliaTo pray for Reach Australia, join our WhatsApp GroupFor ideas or questions please email [email protected]Support Reach Australia's online library
What this episode covers
Church members leave for all sorts of reasons, and how you respond can shape both their next steps and your church community. This episode explores what a thoughtful exit process looks like, even when departures are hard or messy.KeyWhy churches often don’t track why members leave and how to start doing itHandling departures that feel personal or painful without taking it on yourselfConducting exit interviews that care for people while gathering useful insightsSupporting those who stay behind and preventing gossip or resentmentCelebrating departures when people leave for positive reasons, like mission or relocationBuilding a church culture where sending people out is expected, celebrated, and healthyTOOLBOX:Gaining by Losing by J.D. GreearThe Leader’s Journey by Jim Herrington, Trisha Taylor, and R. Robert CreechCREDITS:This episode was brought to you by Lending Hands Mortgage BrokersThe One Thing is brought to you by Reach AustraliaTo pray for Reach Australia, join our WhatsApp GroupFor ideas or questions please email [email protected]Support Reach Australia's online library
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435 When someone decides to leave your church (exit interviews for members)
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