#438 Fires, Floods, & Taxicabs with Jeffrey Roth, New York, NY

Taking a bite out of big apple bureaucracy. Jeffrey Roth, Deputy Commissioner of the Veterans Services Department for New York City, New York, joined the podcast to talk about his career in local government and his new book Fires, Floods, and Taxicabs. He shared his lessons learned and how he earned trust and buy-in from large organizations. He also discussed his experience going through a mayoral appointment process. Host: Kirsten Wyatt