#44 Smart Building ROI Is a Risk Management Problem not a Tech Problem! episode artwork

EPISODE · Feb 25, 2026 · 33 MIN

#44 Smart Building ROI Is a Risk Management Problem not a Tech Problem!

from Sh*t You Wish Your Building Did! · host Memoori Research

What happens to your smart building ROI when nobody owns the risk? 🤔 CRE Portfolios 🏢 are getting more connected, but governance isn't keeping up. Cybersecurity gaps, unclear ownership, and missing operating models are quietly killing 🔪💸 the returns that justified the investment in the first place! In this podcast 🎥 episode, we were joined by Cecilia A. Li, CIO at Urban Edge Properties, to unpack 📦 why smart building ROI is a risk management problem, not a technology problem! What we discussed 🎓: 🟢 The early signals that your building technology needs stronger governance before it stalls or creates risk 🟢 What traditional IT governance can teach CRE leaders who are scaling connected portfolios 🟢 What actually changes when a clear operating model is in place, in decision-making, risk management, and day-to-day operations 🟢 How experienced leaders prevent performance from drifting as they scale 🟢 The governance blind spots that CIOs and technology leaders say catch their peers off guard

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#44 Smart Building ROI Is a Risk Management Problem not a Tech Problem!

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