EPISODE · Feb 25, 2026 · 33 MIN
#44 Smart Building ROI Is a Risk Management Problem not a Tech Problem!
from Sh*t You Wish Your Building Did! · host Memoori Research
What happens to your smart building ROI when nobody owns the risk? 🤔 CRE Portfolios 🏢 are getting more connected, but governance isn't keeping up. Cybersecurity gaps, unclear ownership, and missing operating models are quietly killing 🔪💸 the returns that justified the investment in the first place! In this podcast 🎥 episode, we were joined by Cecilia A. Li, CIO at Urban Edge Properties, to unpack 📦 why smart building ROI is a risk management problem, not a technology problem! What we discussed 🎓: 🟢 The early signals that your building technology needs stronger governance before it stalls or creates risk 🟢 What traditional IT governance can teach CRE leaders who are scaling connected portfolios 🟢 What actually changes when a clear operating model is in place, in decision-making, risk management, and day-to-day operations 🟢 How experienced leaders prevent performance from drifting as they scale 🟢 The governance blind spots that CIOs and technology leaders say catch their peers off guard
What this episode covers
What happens to your smart building ROI when nobody owns the risk? 🤔 CRE Portfolios 🏢 are getting more connected, but governance isn't keeping up. Cybersecurity gaps, unclear ownership, and missing operating models are quietly killing 🔪💸 the returns that justified the investment in the first place! In this podcast 🎥 episode, we were joined by Cecilia A. Li, CIO at Urban Edge Properties, to unpack 📦 why smart building ROI is a risk management problem, not a technology problem! What we discussed 🎓: 🟢 The early signals that your building technology needs stronger governance before it stalls or creates risk 🟢 What traditional IT governance can teach CRE leaders who are scaling connected portfolios 🟢 What actually changes when a clear operating model is in place, in decision-making, risk management, and day-to-day operations 🟢 How experienced leaders prevent performance from drifting as they scale 🟢 The governance blind spots that CIOs and technology leaders say catch their peers off guard
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#44 Smart Building ROI Is a Risk Management Problem not a Tech Problem!
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