44. Tactical Approaches to As-a-Service: A Conversation with IBM

from TECHtonic: Trends in Technology and Services

It’s obvious that the tech industry is in choppy waters. Thomas is joined by Michael Perera, General Manager of IBM Technology Lifecycle Services, to discuss optimizing service profitability and tactics for when revenues slow. They also touch on technology as a differentiator, support capabilities, AI, and resource management.

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This episode is 42 minutes long.

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This episode was published on February 3, 2023.

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