EPISODE · Feb 3, 2023 · 42 MIN
44. Tactical Approaches to As-a-Service: A Conversation with IBM
from TECHtonic: Trends in Technology and Services
It’s obvious that the tech industry is in choppy waters. Thomas is joined by Michael Perera, General Manager of IBM Technology Lifecycle Services, to discuss optimizing service profitability and tactics for when revenues slow. They also touch on technology as a differentiator, support capabilities, AI, and resource management.
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44. Tactical Approaches to As-a-Service: A Conversation with IBM
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