#441 - Freelancing, Business And Contracts With Ryan Jon episode artwork

EPISODE · Aug 30, 2019 · 1H 6M

#441 - Freelancing, Business And Contracts With Ryan Jon

from The Daily Talk Show · host Tommy Jackett, Ryan Jon, Josh Janssen

Ryan Jon is back for Weekend Banter! On his 8th appearance on the show, we chat about our experience with invoicing for freelance work, when to start charging, and ways to separate yourself as a beginner freelancer. On today's episode of The Daily Talk Show we discuss: An update on Ryan's Get Fit For Free Filming other people and consent Podcast merchandise Invoicing and deposits When to start charging Doing what others don't Ryan Jon: https://instagram.com/Ryan.Jon Chase Jarvis' boxes: https://www.chasejarvis.com/blog/say-no-unless-a-project-has-at-least-2-of-these-3-things/ Open Legal Documents: https://www.docracy.com/ https://www.openlegaldocuments.com Watch and listen to this episode of the The Daily Talk Show at https://thedailytalkshow.com/441 Email us: [email protected] Send us mail: PO BOX 400, Abbotsford VIC 3067 A conversation sometimes worth recording with mates Tommy Jackett & Josh Janssen. Each weekday, Tommy & Josh chat about life, creativity, business and relationships — big questions and banter. Regularly visited by guests and friends of the show! This is The Daily Talk Show. This podcast is produced by BIG MEDIA COMPANY. Find out more at https://bigmediacompany.com/

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Ryan Jon is back for Weekend Banter! On his 8th appearance on the show, we chat about our experience with invoicing for freelance work, when to start charging, and ways to separate yourself as a beginner freelancer.

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#441 - Freelancing, Business And Contracts With Ryan Jon

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It's the daily talk show episode at 441's weekend banter and Ryan John's back in the building. It's good. It's good. I can ask a question about the intro.

What happened to a conversation sometimes worth recording? Too long. Too long? We cut that a long time ago, Matt.

It's very sad that you haven't picked up on that. I've been meaning to ask. That's a very good question. It's a very good question.

I think part of it is when we started doing video, creating motion graphics for that alarm. It's outrageous. Like you don't realise how long it is. You don't realise how long it is.

Like you're a bit of an egomaniac if you have an intro longer than 10 seconds and hours went for about 45. It's actually when you're listening seven days a week, you're like, I get it guys. Skip ahead. When you start anything, we started with probably what somebody who has a legacy would end up leading with.

And so we built out that long thing. And it serves as purpose. But you just want to get straight to the content, don't you? Yeah, but in time, you get like a Kyle and Jackie O style and you get all the guests that come on to do that.

It's all about it. It's resources, too. Right. So we've lost the plague.

Hey, it's shameless. Hey, it's Ryan. Hey, it's everyone else to have fun. It's like this big one.

It's like this guy's down there. That's funny about Kiss. Because obviously Kiss is a massive radio brand in the US. Yeah.

And not all of like when you hear it in Australia, they're definitely using the Kiss months right there. Well, I did a session with Dua Lipa and it was just the two of us in the studio together. We just didn't interview and everyone else left and I just had a page of Hey, it's Dua Lipa. You're listening to my favorite station and so I was recording them with her and I kind of looked at her and I was like, is every station your favorite station?

And she says, you'd be surprised how many favorites I've got. I mean, when we were on George Michael Lee's podcast, uncommon, he goes to do an ID, which we panicked. And then he led with it. Yeah.

He's like the first place in East Melbourne. Hey, it's Josh and Tommy. And when I'm in East Melbourne. I'm coming into the uncommon because it's my favorite podcast in East Melbourne.

Pretty sure. The greatest podcast on Earth or something. We went big. We went real big.

We went real big. Stats on Ryan John, because this is not your first 80. It's your eighth year in time. Yeah.

Is that right? Yeah. I thought it appearances. Okay.

Can you can you tell us all the titles? I think there's one song on the phone. Like I've done some Camios. Yeah.

Yeah. Camios. Yeah. What were the titles and six and out with Ryan John?

What episode four? Can you go from the first one to the episode 65 finding my birth mother? Okay. Yeah.

I'm just giving updates on the titles. No. Wow. The father found.

Okay. 50% there. Episode 175. Ryan John, what's best for your child?

What is best for your child? Jazz of air. Yeah. That video got me a lot of work.

But tanked itself. Yeah. Next one. 240.

Samantha's big feet. That was a good episode. Yeah. You must have dialed in or something.

I must be on the phone. You call me about something. Yeah. Yeah.

Yeah. Yeah. Yeah. Yeah.

Yep. 294. Tommy's been exploited. Yeah.

That was on the call because you called about it was the compliance. I was the face of consent. That's on my favourite. That was great.

306. Game show hosts Ryan John. That was the introduction of the jacket. Yes.

402. 6 and out with Ryan John. Yeah. Great.

We were talking about it in the office. I think it was just yesterday about how good you are at coming up with games. You always have content. You've got an evernote full of ideas.

Well, they're not just questions today. And I was saying earlier that it's sometimes cheaper than getting a business coach. If I come and ask you questions, I want to know the answer to it. And I can apply that it's more about starting a conversation with you guys.

But really, I'm just like, I actually need to know how to do this. It just knows that we love talking about this shit. And so he brings it to the table. I think ever since I've met you, it's always been a guy that's talking about ideas and you got your pad out.

But you actually do a bunch of shit too. Can I try and unlock your phone? I want to see if my. I'll picture my dog on the front.

Well, because I just, I don't do it very often. Oh, that was easy. I was unlocked. How do I have a code on it?

It did have a code on it. Okay. Here we go. Because it was one of those times.

Oh, no, I just felt like when I saw you pressing the buttons on your pin, I was like, I'm going to remember that. If I do it like this and then you tell me what I pin is. No, I can't. Definitely not.

I mean, we just gave you credit on games? Yeah. Well, what's in the end of the moment? Well, the first thing it says, well, for this show or for in general, just in general, I'm still going to get fit for free.

I paid for a gym membership in a few months. That's right. You actually have paid for a gym. It doesn't work.

I'm still going to get fit for free. I paid for a gym membership in a few months. That's right. That's right.

You actually have paid for a gym membership. It doesn't work. It's the first. I've been paying and then gone.

Which gym have you gone to? I've done two out of 45s, one boot camp, one, a ledger center and a boxing thing. What's been the takeaway? It's all free.

It's not paying. It's not paying. It's boxing good. I'm thinking about doing boxing.

You have to like it. It's hard. Yeah. The thing is it blows you out.

So like cardio, if you're not cardio fit and you just go into a boxing class, it's just going to fucking blow your head off. Start. Start. You guys did about a fucking two percent work out the other day.

I'll show you how it's going. Well, the thing I found about it is I don't think I've lost any weight yet because when I go to the things I'm like, I thought it would be a good angle and I'll get a snippet for the video. So I'm seeing how the documentary slash video will end up. Do you feel me in all of these things?

Yeah. Because at the end, I'm going to be like, this is how much weight I lost doing all these free trials. Oh yeah. What do they think you're doing?

Just testing out the facilities. I mean, try to get a bag, like film it a bag or place and get his head blown off. Yeah. So the gym.

Do you ask them? Some. The other day I was filming in a pool with the GoPro. And yeah, it is very problematic because I was like, you know, these kids around and obviously in a pool, we're not wearing much.

And then this guy with the big gun who's white as looks creepy just rocks in midday with the camera set up. And I was like, this doesn't feel right. And so did you keep it up? What'd you do?

Yeah. I just I hid the go. So you made it worse. Yeah.

So you hid the GoPro. Yeah. Go with the camera and the pool. I think you're a dude sweating with the GoPro.

I was sweating because I was excited. I think the thing is most people are okay with being filmed. Like they don't even. Do you think?

Like if you I just hold my phone like this and I go in and I'm filming like no one really sort of like, I think everyone understand your young dad that there was yesterday with three of his young kids swimming. Kids are a different fucking ball guy. Yeah. You don't like I've got a kid and I feel awkward about it.

How would you feel? 97 if someone was filming you? Yeah, not at the gym. Like in the pool.

I'll just sit weird. Yeah. What about the pool's fucking weird. Okay.

The pool was about it. Okay. What about like general? Like if you were just at a shop and you felt like someone was had their phone and they'll filming you.

How would you feel? Yeah. Uncomfortableer. So during the week I filmed myself delivering beers for Father's Day and I'm turning up people's workplaces and houses with a camera and a few of them are like, oh, what to do with the camera?

And I go, oh, I'm here to give you free beers because your son nominated you said you're an awesome dad and I'm filming a whole bunch of people today doing the same thing. And then he was like, oh, cool. And that's the most the most pushback I've ever had from deliveries was that guy who asked one question and was fine and tense. I think what's your intention if you are actually looking to catch someone out?

Yeah. Other than that, if you're just filming a situation outdoors in shops and shits a different story, like inside of a store. How about this? Well, you can actually film people.

It's legal. You can film people out in the street. Yeah. But if you were to film someone and then say that they were like, you could still be done for defamation or something.

If you then apply something to that specific person. I've had to delete videos that I've done street interviews because people have changed, given consent and then you're allowed to change your mind. So people are like, oh, you should get them to sign something. But still you can sign something and then change your mind.

No, I reckon, starting something you've got a hard case to get it. Well, I think that's a thing. Like with all contracts, there's something in there around like you have to make it really like you need to communicate shit well. So if you're a tech company and you're banking on people not reading terms of service or whatever, like it's not a very strong contract.

The good ones are like, hey, here are the dot points, like making it really clear. Well, I always ask them on camera, obviously we don't use the cut in the final video, but it's always on camera going, hey, mate, we're filming this for the website and Facebook because that'll go good. And they go, yeah, fine. And then sometimes I have people go, oh, I don't think I can actually send them a little clip and go, here's a video of you saying.

And then I was like, but if you want me to take it down, I can't. Because they're all plastered when you're filming that. Well, you think. Yeah.

I'm showing a lot of those real plastic ones. So you said, oh, but I can take it down. Yeah. If you have that in place to not have to, like, we don't edit these shows and we're not going to edit any of them.

You show you can't edit the thing about the filming the kids because if you were ever going to edit one thing, maybe that was the. Maybe it was a snippet. Well, I don't know. I don't know.

I don't know. I don't know. I don't know. But don't you think it's like, so then that's, so you're making more videos now for your creative business, freelance business, like this is, it's a huge roadblock.

It's huge. I've lost probably half a million views total of people because the thing is once it's posted on YouTube and especially Facebook with the algorithm, once it gets the likes and the comments and the shares and someone goes, oh, can you just delete my little snippet? You're like, oh, well, I can't actually edit it once it's posted. I have to delete the whole thing.

And then like I said, once you've deleted it, you lose all the engagement and people are going to reshare it and re-comment and stuff. So it's, yeah, I've had a few that have really hit me hard and it's annoying. And what do you respond to them? Are you good about it or?

Yeah, because I, my lawyer, when I first started learning about this was the same lawyer as Carlin Jackie O. She was awesome. And she explained to me that you're allowed to, because I'm like, but they said it was fine. And she's like, you're allowed to change your mind at any time about consent and stuff like that.

And apparently the guy, you know, the famous line in Fife Festival where the guy went to like, oh, we suck. Yeah. He was like, apparently he changed his mind and was like, I can't let, and they were like, no, that's the best part of the movie. They paid him a lot more.

So like really? And then he was doing radio interviews purely based on, you know? Yeah. So you understand the person that wants to take it down.

But the other side, if you actually push hard, they have to spend a bunch of cash to get it through the causes. Well, the lawyers, the one in particular was a Valentine's Day one and I was asking, why are you single? Great question. Have it for free.

You asked. It's nice. Why are you single? Get your lawyers.

Yeah. So she calls the lawyers and says, I want it taken down. I'll show a lawyer actually going involved in one of your work. Well, but here's the thing.

The lawyer was the main sponsor of my breakfast show at the time. So, so. So it was my client issue. Slidering Gordon.

No, because the client called us. I'm like, we met with them every fortnight and had a coffee and we had a pretty good relationship and they sponsored a lot of promotions. And so randomly she calls these lawyers because she was first of mine because advertising with Ryan and Tony was. And then they called us man.

Oh, by the way, this is going on. And then I spoke to the girl and I was like, look, you did give consent. If you really want me to take it down, I can. However, it's going to be the end of the whole video.

And to be honest, what you said, I understand why you might be a bit embarrassed, but it's actually really funny. What was the answer? She was like, I'm sorry. I just, I just can't have it up there.

I mean, like, what was the answer of the. It was so funny. She was just talking. What was it?

Can we watch it online or is it not there? It's not there. So it's Valentine's Day. You asked.

Why are you single? And she said, it was something like sexual. She was like, no boys are good enough for me. They're not and then kind of described how she liked to what she would like in the bedroom and that no one was providing.

She was drunk. Yeah, but it wasn't that detailed. Very quick. Yeah, but it wasn't that detailed.

But it was just her delivery. It was so funny. Yeah. And it was a bit sassy and a bit like, these guys can't keep up with me.

And I was like, right. It's pounced it. Yeah. It was her alter ego.

After six schmearn offs. Well, I started going earlier in the night because when they're too drunk, it actually isn't funny anymore. It crosses a line. I'm like, oh, this is just, they're just drunk and it's real sad.

You want to hit them when they've had two or three. It's a bit too confident. Just a bit buzzy. She was applying for jobs.

It's not the right time for that to pop up. And I was like, I get it. So she went to a lawyer, though, before she spoke to you? Yes.

Strange. Oh, she messaged me. And I didn't reply within a few hours. I get a lot of messages during the radio show.

So I got to call it 10 a.m. After she messaged at eight. And I was like, okay. It was down by the end of the day.

I get that one. It's full on. But some people just think that I guess it becomes a world. You think it's your living this life and you're seeing something go out of yourself.

And then you think everybody's going to be thinking exactly right. What's people just watch videos and go? Well, I said to her. I'm like, it's pretty funny.

And it's you. I get it. But no one else really cares. Yeah, exactly.

And yeah. So that sort of came down and we had a couple hundred views in life. I posted the night before. So it was going on.

Sorry? A couple hundred thousand. I posted it one night. So the next 100,000 overnight.

So that's usually a good time. It'll have a couple of days. And then see you. I was watching a video of Keep It Cleaner.

They were doing like a promotion. A bit of free trial for their app, by the way. Oh, really? Girls.

How's it going? That one's hard. Yeah, real fit. They do the videos.

And you're like, oh, yeah, they're off. They go. That's it. I mean, the idea of the following along on iPhone and iPad, I tried to do one.

It's called Romwad, range of motion, a range of movement work out of the day. And it was like, you have to get into these positions. It's all like, so you're real stretched and nimble. It was hard.

You're looking at it at 97. You see? How few today look though? What made you?

Tilt Spillhoff, my German friend from WA. Legit. Well, if you've been doing CrossFit for five years, you've been doing that too. It's full on.

I remember when you had that. I went to a Lesmills class the other day. The body pump and the body pump and stuff. Lesmills invented all that stuff.

Yeah, it's huge for you to go before everything else goes past it. But I went to one the other day. It's part of the free trial. That might be the packages we're saying off the hoodies.

Anyway, the Lesmills thing. I went in there and there was no instructor. It was like, I'll watch the screen. It's a virtual one.

It's like I could do this. Is it the packages? Okay. Should we go and fill this?

Tommy's just going. Oh, he's just going to hurt his back. I might go. Yeah, yeah, yeah.

No, no. We'll go talking. Anyway, so I was with the keep of clean stuff. I was like, oh, I'm not going to do this video in Woolworths.

I was watching it on YouTube. Yeah. It's essentially they were giving out free samples of their products. And they had a bunch of people that I've described and said, hey, do you want one?

Yeah. And the funny thing was, I saw a friend like someone who hadn't seen ages. Is in there? Yeah.

One of Brady's old bosses and they sort of went up and said, hey, do you want one? He's like, oh, yeah, I'll get one. And we messaged him. And we were like, hey, do you know, you're in this video?

I was wondering what was going on. And then he'd tell her. Tell him. I thought that was interesting because it's like, especially at a Woolworths.

One of the reasons I feel in the street is because, in theory, no one owns the street. As soon as you go into a shopping centre, Westfield can go home and take off or Woolworths. I wouldn't even bother. I feel like they've signed off.

I mean, Woolworths signed off. Surely they'll be like, so here's the rules about filming in the store. You need permission. Oh, so surprise.

Because they had like a security person going around with them and everything. Because you would think that Woolies are trying to make sure that they're not going to get in trouble, right? Yeah. Because they could get really scared of stuff like that.

Yeah, for sure. 97, how'd you go? All sorted. Great.

What did they ask any questions? Oh, never say that again. The hoodies are the reason they were here. Well, speaking of podcast merch, I think I need to talk about the elephant in the room.

I mean, you've got a Sizzletown t-shirt. Sizzletown is a great Australian podcast. Well, you guys said, when you come into the studio, make sure you're wearing merch of your favourite podcast. Wink and I was like, no problem.

Sizzletown is very much. So hurtful. But I was going to ask, in the podcasting world, is it like competitive for merch sales or is it more of a rising, tired, lift-all-boat sort of scenario? I mean, people can only wear one type at a time.

It's definitely a t-shirt and a jumper. I mean, we haven't nailed the business model of merch because it still costs us money in regards to getting imprinted and doing the delivery. Do you think you have any crossover with Sizzletown? I don't know.

I've never listened. What's Sizzletown? Sizzletown is Tony Martin's. It's like it's very produced by...

It's like a mockumentary of a late night call in podcast. Actually, is it where he goes out of the studio and he's like going along, checking what's in each studio? Yeah. It's really well made.

Yeah, Matt is a gun. And Tony is all the calls, putting on voices and stuff. It's actually a production. I think I'm my best audio production at the podcast.

Yeah. Well, a lot of... But that's very funny. It's the opposite of us.

Like us, where we just turn on the microphone and talk versus an extremely produced... It's so well produced. And to think in this episode, you went and answered the door. I offered to pause.

I said something about filming kids, not wearing clothes and just do what. We refused to edit. Oh yeah. I mean, get your lawyers.

We just went into the phone. It doesn't work for me anymore or with me anymore. So I don't have a lawyer. No, Tony Martin is someone who radio heads.

You know, people that are obsessed with the actual craft. The craft of the format are into because he started... He pioneered it. Hamish and Andy were looking to...

Tony Martin. I know. But they started that Martin. Was it?

Martin. And he also did... Oh, what was wrong with the cavalry during the day on Triple M? Oh, yeah.

Yeah. He's awesome. So I bought some merch to support the team. What did the t-shirt cost?

I reckon it was... 30 bucks or 40? You shouldn't. Because I literally asked you before the show.

He did. He said keep it for the show. I'm curious. I want to know how much it is.

But then this is what I want to add. I paid for the t-shirt. What do you mean? Okay.

It's a good screen printed. Yeah, that's a good share. Is it meant to be sort of like the bits in the movie? Yeah.

Yeah. And then about two weeks later, after I bought the t-shirt, I got a big box that arrived at my desk in Perth and I opened it and it was from Treasury Wines and it was a handwritten letter from Tony Martin saying, hey Ryan, thanks for being such a big fan of the podcast. Enjoy this wine from Treasury Wines, blah, blah, blah. Why aren't we doing this?

No, I didn't. I didn't know it had its own letterhead. And it was like from the desk of Tony Martin. And then under it said, this guy thinks he's so great.

He's even got his own letterhead. Have you seen our letters? And below? Yeah, we do.

Can you... Right. I don't know if I'm getting too far ahead of myself. But you guys have all this cool stuff and I've never received any of it.

Do you even have an address in Melbourne? Like a... I'm just going to get my house one. And you're voting into a weekend banner.

So we've got the daily tour envelope. And then we've got like the... On the back it says the PO box and everything. Return to ground.

All right. Let me set you guys straight. I guess it's unbelievable. You know those people that have great ideas and they don't do them and it's like it's not your idea to actually do it.

I don't give a fuck out of your envelope ears until you send me something in the post. It's like I'm having an in the drawer. Put my address on it. We did your address.

We only got it yesterday. The hilarious thing about it is the printer I was trying to push on. It wasn't pushing on price. I said, hey, I want 500 envelopes and 500 cards.

What do you reckon it costs? For 500 envelopes and 500 cards are the same size, single printed one side card. And then just these envelopes. 500 of each how much?

I'd say a touch under 500 because I'm thinking 50 cents per piece. A thousand bucks. They're getting themselves. Absolutely getting themselves.

And so the thing is they got us at a desperate time because I was determined to have this stuff for the hoodies to go out, which have just gone out and it's all happening. That's what was taken away before. And so anyway, I was like, okay, our budget was 500 bucks. Which I think is a good.

And so he's like, okay, the best we can do is like 850, 150 bucks plus JST. Plus JST. Plus how about if we got 200 pieces of each? You said, okay, we can do it for 580 plus JST.

Is this very inside baseball? Is this okay? No, that's good. So anyway, I used to work on this.

No, this is. It's a done deal. It's done. Well, because it's all about speed, the thing is if we had time, you can go on the internet and do this stuff really quickly.

Anyway, so we negotiated for 200 of each at 580. But the great thing is they would only put the order in the day before yesterday and they arrived yesterday. So very quick. So super quick turnaround.

The only thing is we get them and the cards that have left the bleed line, the red markers on the cards. Oh, no. You know what? This is great about this.

They will obviously need to remake it. Well, you should have said Josh's face. Because we push hard. We push hard.

And I didn't want to say it. I was like, oh, but I'm not going to. It's like pointing out what your fuck up. Yeah, but what Tommy says.

Your fuck up. But Tommy knows that I need to address it. There's a piece of work, you know, it's time needing to be spent now. It's problem solving.

And you didn't want to have to solve that problem. You continue that because whenever Tommy says, so what do you think it? I'm just looking at the card. It goes quiet.

Well, here's the good thing, right? So you go back and you say, mate, this isn't good enough. Get me what I want. And then they give you 200 of those.

Then you got 200 of like these spare not quite right ones. And then when you get people who are a bit chirpy and a bit demanding like me, send me the shit. Spot on them. That's exactly what's happening.

I'm just about to send this guy a thing. Is he a problem or can we give the OG red line? Yeah. So that's exactly what happened.

I emailed them. And I was actually really nice to them because I thought like they were being squeezing so much when it came to like price and be like, no, it's going to be this. And how annoying for them to now have to print another 200? Exactly.

And they also had to career them to it. Same day. And so yes, we've got the cards fixed. I've got a new game.

All right. What is this? Of all the guests you've had on the show. Each three of us need to name one person who would be on the shitty red stripe card.

Time to go start with it. Oh, wait. Should we say it in the count of three? Okay.

I'm ready to go. Okay. You count us down. Three, two, one.

Did you say? I said Charlie Clausen. Yeah. Yeah.

Charlie's a fellow podcast. He won't understand. I went from that to your valor because if we made the minimalist documentary and if we said to him. Wait.

Wait. Anyway. I'm from our point of view. Hey, these didn't quite work.

And we're going to throw them out. Instead of putting them into junk, we thought we'd minimize them. Yeah. I like that idea.

That's a story I'm sticking with. And he just wouldn't even let him say us. I think any creative understands. Anyone who has had to deal with this shit printing and there's a high chance of fuck up.

Speaking of fuck ups and dollars. What have you done? No, no, no, this is a general question. It's not to do with quitting your fellow small business people.

That's the longest you've had to wait for an invoice to get paid. And is this a legit problem? Yeah, yeah, yeah. We had him made in the office yesterday that was saying that he got an email from a guy that he'd sent an invoice to and the guy said, your numbers are fucked, meaning like you've been an account.

No, no, no, as in like, it'd be like me sending you an invoice saying, pay me and you sending an email back to me saying, oh, your numbers are fucked, meaning that's not how I'm paying it. And so like, but I haven't had that feeling. So we've been through all of that. I haven't had many.

What about the guy I had the one where I did something for a company and they didn't organize like they were being el cheapo. And so I did it below my normal day, right? And it wasn't going to take like a whole day. So I was like, okay, but the thing is that they were being so tight that like, we just want you to film it and just like basically give it to us.

We don't need you involved in like working out the talent or doing the questions. We'll be there asking the questions. We just need you to film it. Okay.

And so I filmed it. And it was with this wacky doctor, so like a celebrity doctor. Yeah. And he was just, it was a medical product and he was just making up stories about like, he's real quirky.

He was like, Dr. Nick. It's just like, that was okay. You know, tell a story about the whole thing and say, Oh, this thing happened.

And then, and I said, Oh, have you tried this? And then they tried it and all that, but they were like, he was just bullshitting. And then so the person would tell me like, Oh, how about a doc? We just try one that we would spoke about previously, blah, blah, blah, it's real.

Yeah. Just do the real stuff. Probably one that actually happened. Yeah.

But he just loved the theatre of it. He just loved like, Oh, yeah. Someone bumped into me and said, Oh, have you got something for this coffee? He's like, Oh, yeah.

I just said, take this the next day. I see him. And he's like, my cough's gone. Doc didn't happen.

Anyway. This is fucking rubbish. But I filmed it and then gave him the edit. And sure enough, they're like, Oh, this is rubbish.

And I was like, I sent him the invoice. Yeah. And they're like, Oh, that's not good. I was like, Yeah, you fucked up.

You had a camera guy. And so anyway, they're like, Oh, let me not. I have 100% and so they're like, like, we're not paying full amount. And then so I was just like, Well, I just, so I'm writing it off again.

I'm writing off the whole, it was like, 1,100 bucks, white, white off said, don't worry about paying, but I'm never working with you again. It's nice to deliver that. The feel good thing. I was there an amount that you put up with that shit for.

What do you mean? For instance, I had an invoice. I did a job for someone in November and it was a five figure, yeah, it's over 10 grand job. I did it in December, delivered it in February and kind of signed off and fed and didn't get paid till the following December.

It's a different fucking financial year. Yeah, it's crazy. And but I was like, Oh, this was a 10 grand. And for me, I'm like, Oh, I'm not going to turn my nose at 10 grand.

Yeah. But then I'm like, Oh, yeah. That's not okay. Definitely.

I mean, this is what I think we've gotten really good at 50% up front. I've started that. So I don't give 50% up front 100% on delivery. So they're trying to get a prior to getting the actual files that to do it, which is great because it's normally, it's always works out that the people who are a bit fucked with paying also need the thing right now.

And so it's worked. It's an organized people are unorganized. I think a good definition is between the internally, we're saying 50% upfront, the alternative wording for that is a deposit. And like Josh said to me, the other week, which I was saying about sending something to a client, I asked for 50% upfront.

He said, no, I asked for the deposit because when you go into a store or we're primed around the word deposits, I can't say this hotel unless I put my deposit down. So why should that be any different for our services? So deposit using that as the key word. We needed deposit before we start this project.

And so some of the other thing that's been handy is turning on credit card payments, giving that as an up. So for instance, if I'd said, I'll fuck if it had been over by say 30 day terms or whatever and it's been 40 days, I'd probably email them, say, Hey guys, we can turn on credit card facilities. It's about 2% or whatever. And then I can just reissue the invoice with that fee and pay that way if that's going to be easier for you.

Is it worth it? Is it worth the 2% for the lack of hassle? No, it's a bit you pass it on to them. I'm going to reissue the invoice and that works a straight.

I know that I've had back in the day, like a few years ago, I definitely got work based on people just like loving charging their AMEX. Definitely get the points. So this is why I come and do this one. So the other thing is to use zero or MIOB, fresh books, whatever, you can just connect it in.

I've got the option I can just click it on. Interesting one, maybe since you've done your accounting degree when you go to do your tax return. What do you mean? More time spent.

I can do it. I can do it. I'll buy a hex debt. And it gives you the opportunity to ten years later drop it into podcast.

That's about it. But when, so, Stripe and Shopify, what's interesting is when you go onto your MyGov to do your tax return. So if you're, you've got an ABN, it will show up the amount. It'll show up the figure that you've heard through Shopify because they're declaring it to the tax department now.

So Amy, this is it. Quick little story. Amy, Amy was doing a tax return. I was like, why am I not getting anything back?

And it was spinning out this figure. I'm like, no, that's not right. You're taxable incomes. Why, you know, it's like seven grand or eight grand or whatever it is.

They'd fucked it. What they declared. What Shopify or, no, sorry, what Stripe had declared to the ATO was a digit off. And so it was like 11 grand, not 110.

So the decimal point was in the wrong spot. And so she had to find them and they declared it. And so it was like 1.0. Yeah.

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