448. Adding 100 Cases a Month at Ken Nugent: Relentless Intake & Omnichannel Marketing w/ Will Hammill & Jack Derrickson

Another PIMCON Speaker Reveal! Get a preview of the insights, strategies, and stories you'll see this year at the PIMCON stage. You won't  add 100 more signed cases a month than the previous year because one channel starts working harder. It happens when the brand, the media mix, the intake team, and the client experience all compound. Will Hammill (Managing Attorney) and Jack Derrickson (Director of Marketing) are leaders at Ken Nugent Law Firm, one of Georgia’s most recognized personal injury brands. The firm has recovered more than $5 billion for over 300,000 clients, with nine offices, 35–40+ attorneys, and a support staff of more than 200. In this episode, Will and Jack break down how Ken Nugent Law Firm is modernizing a legacy brand without losing the equity that made it dominant. They share how the firm is expanding beyond a TV-first model, using social media to reach younger audiences, and tightening intake follow-up to convert more demand into signed cases. They also explain why customer acquisition costs, client communication, and case value now matter more than ever in PI marketing. On this episode, you'll learn: Why omnichannel marketing helps legacy PI brands compete beyond traditional TV. How viral social content expands reach with younger personal injury clients. The intake follow-up process that helped add 100 more signed cases in one month compared to the previous year. What rising customer acquisition costs mean for PI marketing strategy. PIMCON is THE event for PI firm owners who value proof over promises and want to dominate their markets. Grab your tickets before they are gone at pimcon.org. Like what you hear? Hit Subscribe! We do this every week.  For more resources on how to dominate your market, visit us at Rankings.io. Subscribe to our newsletter and get the freshest news every Monday: newsletter.rankings.io Get Social! Personal Injury Mastermind w/ Chris Dreyer powered by Rankings.io is on Instagram | YouTube | TikTok