45. Creating a Positive Patient Experience in Your Dental Practice

As a dental practice owner, it's important to have a checklist of non-clinical tasks you continually review to ensure the success of your practice. One area that requires attention is patient experience; specifically how to assess stressors for those who may be anxious or reluctant to come into your office. In this episode, we discuss the various concerns patients may have and how to optimize your office space to reduce stress. From utilizing art and scents to providing a coffee station, small gestures can make a big difference in retaining patients and improving overall satisfaction. Tune in to learn how to make your practice more welcoming and improve patient experience. For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com