45 - Michael Dodsworth: Tackling the Ticketing Crisis: Innovations to Stop Bots and Serve Real Fans

In this episode of AI & Data Driven Leadership, Dean Guida speaks to the Founder and CEO at Fanfare, Michael Dodsworth. Michael explains how bots and bad actors disrupt ticket sales and product drops, frustrating real fans. Michael shares how Fanfare uses layered security, AI, and scalable technology to identify genuine customers, manage queues, and enhance both online and in-person experiences. He explores technical innovations, AI’s role in development, and Fanfare’s vision for fairer, more transparent, and enjoyable consumer interactions in high-demand events and retail.Check out Michael's work HERE.Connect with Michael on LinkedIn HERE. Think you'd be a great guest on the show? Apply HERE