451: Part 2 - Saving a Struggling Pilates Studio: Live Coaching With Mike Arce

Mike coaches a struggling Pilates studio owner on phone sales live: avatar building, referral strategy, and a real walk-in prospect. This pilates studio sales coaching session picks up where Part 1 left off. In Part 1, Mike walked through Jess Landar's churn, lifetime value, and pricing. In Part 2, they build her customer avatar, run a full gym sales role play on her actual phone script, and design a gym referral program built around feeding children. Halfway through filming, a real prospect walked into Jess's studio while the cameras were rolling. Mike coached her through that conversation live, in real time. It has never happened on this podcast before. The gym membership sales tips in this pilates studio sales coaching session are not Pilates-specific. The same principles for how to sell gym memberships, plant a belief before price ever comes up, and control a sales call apply to any boutique gym. This is Part 2 of a continuing series. Jess has 30 days of ads running before she and Mike reconnect for Part 3. In this episode you'll learn: — The exact way to build a customer avatar most gym owners skip — A full gym sales role play using Jess's real phone script, line by line — What happened when a real prospect walked into the studio mid recording — How to plant a belief before a prospect ever asks about price — The moves that control a sales call instead of getting steered by it — A gym referral program built around feeding children instead of a discount — The welcome gift bag move that gets new members texting back after their first class — Why customer acquisition cost matters more than cost per lead — How to turn a low priced trial into a full membership without extra ad spend — The AI assistant setup Mike uses to manage ads, CRM, and follow up — The homework and 30 day timeline before Part 3 If you have ever fumbled a walk-in prospect or lost control of a sales call, this live session shows you exactly what to do differently. Timestamps: — 0:00 Welcome back for Part 2 — 4:54 Building Jess's avatar, meet Brenda — 10:05 Finding Brenda's biggest insecurity — 12:17 The fishing analogy for hooks, lines, and offers — 17:46 How many members her studio can actually hold — 24:31 Live roleplay: selling the $39 trial over the phone — 29:41 Planting a belief before the close — 32:04 Finding out how ready a lead really is — 41:12 The VIP referral pass strategy — 45:33 Amateurs add, professionals multiply — 49:39 The double call and video text combo — 1:00:26 Why customer acquisition cost matters more than cost per lead — 1:08:39 Designing a scarier, higher converting offer — 1:16:05 What value stacking actually means — 1:19:20 Setting up an AI assistant to run the business — 1:21:29 Automating follow up with Go High Level Connect with Jess Landar: Instagram: https://www.instagram.com/thereformerlibrary 100K Plan: https://www.youtube.com/watch?v=uMPx7b3_LOA Behind Gym Doors Podcast Playlist: https://www.youtube.com/playlist?list=PLnwaMl7Us7dAkfE6idQW56EYkEEQ2E5eE Go High Level (CRM Mike uses and recommends): https://www.gohighlevel.com/?fp_ref=gsd-company11 Viktor AI Assistant (referral credit link): https://ref.viktor.com/mike-arce Mike builds Jess's entire offer and sales script live, the same way GSD Gyms helps studios everywhere sell what they already have. The plan behind how we get gyms to $100K a month is right here. Turns out a $39 trial can do a lot of talking.