#457 Resolving Conflict episode artwork

EPISODE · Mar 13, 2020 · 12 MIN

#457 Resolving Conflict

from More than a Few Words · host Roundpeg

Ken Cloke is a conflict resolution expert.  In this conversation with Lorraine Ball he shares some very simple tactics you can employ to diffuse a difficult situation.   1) Ask the other person, why is this so important to you?  Why are you fighting so hard to win.  Often when you ask that you can identify underlying issues which are really at play.  2) Take ownership of the conflict and ask the other person, what you can do to reduce the tension.  Ken Cloke is a world-recognized mediator, dialogue facilitator, conflict resolution systems designer, teacher, public speaker,  author of numerous books and articles, and a pioneer and leader in the field of mediation and conflict resolution for the last 37 years.

Episode metadata supplied by the publisher feed · Published Mar 13, 2020

Ken Cloke is a conflict resolution expert.  In this conversation with Lorraine Ball he shares some very simple tactics you can employ to diffuse a difficult situation.   1) Ask the other person, why is this so important to you?  Why are you fighting so hard to win.  Often when you ask that you can identify underlying issues which are really at play.  2) Take ownership of the conflict and ask the other person, what you can do to reduce the tension.  Ken Cloke is a world-recognized mediator, dialogue facilitator, conflict resolution systems designer, teacher, public speaker,  author of numerous books and articles, and a pioneer and leader in the field of mediation and conflict resolution for the last 37 years.

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This episode was published on March 13, 2020.

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Ken Cloke is a conflict resolution expert.  In this conversation with Lorraine Ball he shares some very simple tactics you can employ to diffuse a difficult situation.   1) Ask the other person, why is this so important to you?  Why are you fighting...

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