EPISODE · Oct 26, 2019 · 35 MIN
46. Dealing With Last Minute Client Changes
from The Shop Stool Podcast · host Robin Lewis
Welcome to season 2 of The Shop Stool Podcast, a podcast for woodworkers and the maker community in general. Hosted by Robin Lewis (RobinLewisMakes), Joey Chalk (King Post Timber Works), and Bryan Cush (Sawdust Bureau).This week we talk about clients changing their minds on projects (or completely missing important details, as Joey found out) at the last minute. When is it ok to say no to a client, and should something be added to our contracts with them to ensure we don’t end up footing the bill. Whether it’s a last minute design change, or they’d rather have a gloss finish after seeing it in satin, these changes can drastically alter the schedule of a project.Robin Lewis: https://www.youtube.com/channel/UC5TIGDEkNJzdYCZUKJFtmxQJoey Chalk: https://www.youtube.com/channel/UCMwkFVvmhR6JmDgdWkio2kABryan Cush: https://www.sawdustbureau.com/
What this episode covers
This week we talk about clients changing their minds on projects (or completely missing important details, as Joey found out) at the last minute. When is it ok to say no to a client, and should something be added to our contracts with them to ensure we don’t end up footing the bill. Whether it’s a last minute design change, or they’d rather have a gloss finish after seeing it in satin, these changes can drastically alter the schedule of a project.
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46. Dealing With Last Minute Client Changes
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