46 - How to Find Your Niche in Customer Success - Elisabeth Courland

Text us your questions and thoughts!Today I'm talking with Elisabeth Courlone, Digital Customer Success Manager, Top 100 CS Strategist, Mentor,  blogger, and Founder of some notable initiatives, such as The Digital CSM and Open Book of Customer Success.When I think about Digital Customer Success, Elisabeth is the first person that comes to mind. In the last year, she's been creating valuable resources on the topic, she's been a guest on many podcasts, webinars, and events as Customer Success at scale is becoming more prevalent across organizations. Elisabeth is an expert in it - Digital CS is her niche, her speciality. And that is exactly what we are talking about today.In this episode, you'll learn about: How to recognize what is your niche, your specialityHow to position yourself as an expertStrategies for choosing where to invest your time, especially given the explosion of different CS events and resources Elisabeth's career lessons and highlights Follow Elisabeth!___________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.Follow the WiCS Podcast:Subscribe to the Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcastJoin the Women in Customer Success Network!Suggest a guest!___________________________________________________Curated ContentIf you like this episode, you will also like:18 - How to Build Your Online Presence on LinkedIn - Diana De Jesus19 - How to Be a CSM Your Clients will Adore - Katie Sloop29 - Customer Success Network - Kate Forgione 30 - Digital Customer Success - Anika Zubair34 - How to Be a Boss of Your Career - Emilia D'Anzica35 - Career Lessons for Young Professionals - Karolina Adamus36 - How to Become an Expert on Yourself - Ronni Gaun41 - How to Set Your Team Up for Success - Emily Garza42 - The Role of Customer Success Communities - Violaine Yziquel__________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success Website - https://www.womenincs.co/podcast LinkedIn - linkedin.com/company/womenincsHost Marija Skobe-PilleyLinkedIn - https://www.linkedin.com/in/mspilley/Check out our Courses:The Revenue CSM  - https://womenincs.co/the-revenue-csm