#46 Smart Building ROI Is a Risk Management Problem, not a Tech Problem episode artwork

EPISODE · Apr 21, 2026 · 32 MIN

#46 Smart Building ROI Is a Risk Management Problem, not a Tech Problem

from Sh*t You Wish Your Building Did! · host Memoori Research

Why do so many smart building investments stall, underperform, or quietly create risk, even when the technology works exactly as promised? 🤔 Join us as we sit down with Rob Murchison, CEO at Intelligent Buildings, LLC to unpack 📦 a truth the industry is beginning to confront... The biggest barrier 🚧 to smart building ROI isn't the tech stack; it's the absence of a governance and risk operating model behind it. As portfolios 🏢 become more connected, owners and operators are inheriting cybersecurity exposure 🛑, vendor sprawl, reliability gaps, and organizational misalignment that traditional IT learned to manage decades ago. The question is no longer "which platform should we buy?" but "who owns performance, who carries the risk, and how do we keep it from drifting over time?" What we'll explore 🗺️: 🟢 The early warning signs that connected building portfolios need stronger governance 🟢 Lessons commercial real estate can borrow from traditional IT governance, and where the analogy breaks down 🟢 How decision-making and accountability shift once an operating model is in place 🟢 Practical advice for leaders chasing ROI while underestimating risk Who should join? Owners, operators, asset and property managers, CIOs, CTOs, and the vendors, and consultants, who supply them. No sales pitches ❌. No product demos ❌. Just candid, experience-based perspectives from people who have lived it ✅.

Why do so many smart building investments stall, underperform, or quietly create risk, even when the technology works exactly as promised? 🤔 Join us as we sit down with Rob Murchison, CEO at Intelligent Buildings, LLC to unpack 📦 a truth the industry is beginning to confront... The biggest barrier 🚧 to smart building ROI isn't the tech stack; it's the absence of a governance and risk operating model behind it. As portfolios 🏢 become more connected, owners and operators are inheriting cybersecurity exposure 🛑, vendor sprawl, reliability gaps, and organizational misalignment that traditional IT learned to manage decades ago. The question is no longer "which platform should we buy?" but "who owns performance, who carries the risk, and how do we keep it from drifting over time?" What we'll explore 🗺️: 🟢 The early warning signs that connected building portfolios need stronger governance 🟢 Lessons commercial real estate can borrow from traditional IT governance, and where the analogy breaks down 🟢 How decision-making and accountability shift once an operating model is in place 🟢 Practical advice for leaders chasing ROI while underestimating risk Who should join? Owners, operators, asset and property managers, CIOs, CTOs, and the vendors, and consultants, who supply them. No sales pitches ❌. No product demos ❌. Just candid, experience-based perspectives from people who have lived it ✅.

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#46 Smart Building ROI Is a Risk Management Problem, not a Tech Problem

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This episode was published on April 21, 2026.

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Why do so many smart building investments stall, underperform, or quietly create risk, even when the technology works exactly as promised? 🤔 Join us as we sit down with Rob Murchison, CEO at Intelligent Buildings, LLC to unpack 📦 a truth the...

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