46 - The Myth of Perfect Research: Why Customer Conversations Matter More with Harvard Innovation Labs' Rob Snyder

Your host, Thomas Watkins, talks with the Co-Founder of Harvard Innovation Labs, Rob Snyder. Rob shares his experiences, highlighting the challenges faced after raising venture capital and the importance of understanding customer needs. He warns against relying too heavily on theoretical advice and the pitfalls of "larping" in startups. Emphasizing early customer interactions, Rob advocates for real-world feedback over abstract research. Learn more about Rob's work HERE.Connect with Rob on LinkedIn HERE. Think you'd be a great guest on the show? Apply HERE. Learn more about Thomas's work at 3Leaf HERE.