#46 - Why ChatGPT won't stay a chatbot forever - Ian Silber

In this episode of The Deep View Conversations, senior reporter Nat Rubio-Licht sits down with Ian Silber, Head of Product Design at OpenAI, to explore how ChatGPT is evolving for the future. Silber explains why designing for AI requires a different mindset than designing traditional apps. Instead of treating the model as something behind the interface, he says designers now have to think of the model itself as part of the material they work with. That shift changes everything from product decisions and user experience to ethics, safety, and human judgment. The conversation also covers Silber’s experience at Instagram, how that shaped his approach to building fast-growing consumer products, and how OpenAI’s design team is thinking about the next phase of ChatGPT, including more proactive and agentic experiences. Silber also shares how he personally uses AI in his work, from brainstorming design principles to prototyping ideas with Codex. Topics covered:+ How OpenAI approaches product design for ChatGPT+ Why AI changes the traditional design process+ What designers can learn from fast-growing consumer products like Instagram+ How ethics, safety, and responsibility show up in AI design+ Why human judgment will become more important as AI tools improve+ How Codex and image generation are changing prototyping workflows+ What young designers should know as they enter the AI era+ Why curiosity and adaptability matter in a fast-changing industry If you’re a designer, product leader, builder, technologist, or anyone trying to understand how AI is changing creative work, product development, and human decision-making, you don’t want to miss this episode. Subscribe to Deep View Conversations for interviews with the leaders shaping the future of AI, business, and technology. And don't forget to sign up for The Deep View daily newsletter. We don’t just cover AI, we decode it. In a world flooded with hype, we deliver sharp, no-nonsense insights to keep you ahead of the curve and help you put AI to work every day: subscribe.thedeepview.com