EPISODE · Aug 10, 2021 · 12 MIN
461: How Customer Experience Management Has Changed
from Crack the Customer Code · host Adam and Jeannie
There’s a big difference between customer experience and customer experience management, which is another central point that will be elaborated on in this episode. It's a distinction that should interest every leader and anyone working in the customer experience sector. Learn more about your ad choices. Visit megaphone.fm/adchoices
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461: How Customer Experience Management Has Changed
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This episode was published on August 10, 2021.
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