462: Shep Hyken
from Crack the Customer Code Hosted by Adam and Jeannie
Shep Hyken talks about a couple of essential things from his book in greater detail. You'll get vital knowledge on why customers terminate their business with you and what you can do to increase your retention rates. And those rates are the ones every business needs to grow. So, tune in to learn it all; you never know how much this knowledge can improve your business!
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Frequently asked questions
How long is this episode of Crack the Customer Code?
This episode is 27 minutes long.
When was this Crack the Customer Code episode published?
This episode was published on August 17, 2021.
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Yes. Use the download control on the episode player to save the publisher-provided media file.