467: Saying Yes for Success, and No for Sanity with Liz Raitman

What are you saying 'No' to? For many, saying 'No' is almost unthinkable; we have to service the client, right? Liz Raitman, owner of Dogs Next Best Friend, joins the show to share how a love of hiking and running turned into a full-time dog walking company. By learning to say 'No' more, Liz talks about how she's learned from past mistakes to run a company that fits her better. Liz also gives her perspective on why we should hold customer appreciation in such high regard.   Main topics: Making mistakes Making hikes work Be generous with your clients Favorite gear and resources Main takeaway: You'll get ahead of competition by learning from the mistakes you make. About our guest: Liz Raitman is the owner of Dog's Next Best Friend, a dog walking and pet sitting company in Summit County, Colorado. Her love for the outdoors and dogs led her to this wonderful career. She has a team of around 30 dog walkers as well as a manager to help meet the needs of locals and vacationers with pets. Her husband of 7 years is one of the biggest dog lovers she knows. She started walking dogs in her home state of Michigan in 2006 and continued when she moved to Colorado is 2007. She caters to all breeds and ages as well as cats and other pets. She loves to xc ski and hike with a pack!!   Links: https://www.replacements.com [email protected] https://www.instagram.com/dogsnextbestfriend https://www.facebook.com/dogsnextbestfriend https://www.dogsnextbestfriend.com/#home-about Buy PSC Merch Give us a call! (636) 364-8260  Follow us on: Instagram, Facebook, Twitter Email us at: [email protected] Full show notes and transcript   Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months   Peaceful Pet Music - Calm Music for Pets 🎶💜 From peaceful melodies to soothing nature sounds, this channel is your go-to spot when your pet is anxious and you don't know where to turn.💜🐾 Subscribe now at https://www.youtube.com/@peacefulpetmusic