475: Leverage Real-Time Transportation Visibility, with Shippeo

Chris Mazza of Shippeo talks about their obsessive focus on data quality, visibility, and how current geopolitical disruptions are impacting shippers. IN THIS EPISODE WE DISCUSS:   [03.08] An introduction to Shippeo, who they are, and what they do. "We answer two foundational, practical questions that almost every supply chain, transportation or logistics manager wants to know: where is my stuff, and when will it arrive?" [06.21] How current geopolitical disruptions are impacting shippers, and why real-time visibility is crucial in navigating challenges. "If you don't have a good understanding of where your cargo is, what ship it's on, how it's routed, you can't credibly predict how you're going to manage things like buffer stock, real lead-time or real customer service expectation – without that data, you're lost." [09.29] From an obsessive focus on data quality to an investment in integration options, what sets Shippeo apart in a very competitive and rapidly evolving market. "We spend a lot of time educating our customers about what can be a credible expectation in this market, because so much of the data that's out there is of a degraded quality." [16.34] Shippeo's founder story – the industry challenges that helped shape Shippeo's solutions, and how their growth in Europe helped position them for success in the US. "The advantage the founders had, because they didn't come from the industry, was that they could come to the problem eyes wide open." [21.03] The ideal client for Shippeo, and the typical challenges those businesses are looking to solve. [26.57] A case study exploring how Shippeo helped Yamaha achieve greater visibility to improve customer experience and internal operations via ocean and road. [33.21] How Shippeo is using AI and predictive analytics to help customers move from a reactive to a proactive mindset, and why this technology has been critical in navigating the current ocean challenges. "It's still too early to take the human out of the loop with some of these things, like strikes or fires on ships where a human has to say: 'This is significant'. A machine can't spot that yet." [39.14] The importance of sustainability, and some of Shippeo's key initiatives. [43.03] Chris's advice to help supply chain leaders future-proof their logistics strategies.   RESOURCES AND LINKS MENTIONED:   Head over to Shippeo's website now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on LinkedIn, Facebook, Instagram or Twitter, or you can connect with Chris on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, you can hear Chris Mazza talking to our own Eric Johnson on episode 443: Mastering Visibility: Insights from LogTech Live with Shippeo.