478. AI in Restaurants: Smarter Systems & Stronger Leadership with Carl Orsbourn

In Episode 478 of the Restaurant Rockstars Podcast, Roger sits down with hospitality futurist and author Carl Orsbourn to discuss AI for restaurants, smarter restaurant systems, and the leadership required to navigate a changing industry. Technology is everywhere right now. Every platform promises transformation. But most restaurant technology fails — not because it doesn’t work, but because it isn’t aligned with clear operational goals. In this episode, you’ll learn: • When AI actually makes sense for restaurants • Why most restaurant systems fail • How strong leadership drives successful tech adoption • The difference between management and true leadership • Why unified data matters before deploying AI • How standards, capabilities, and culture drive profitability This episode is about building smarter restaurant systems that support stronger leadership, improve guest experience, and drive long-term profit. Connect with Our Guest Carl Orsbourn Website: https://www.invisibletech.ai LinkedIn: https://www.linkedin.com/in/carlorssbourn Instagram: https://www.instagram.com/thedigitalrestaurant/ X: https://x.com/carlorsbourn Thank You to Our Sponsors Smithfield Culinary – Premium proteins for every daypart. https://smithfieldculinary.com/smithfield TouchBistro – All-in-one cloud POS built specifically for restaurants. Exclusive savings: https://www.touchbistro.com/restaurantrockstars Ajinomoto Foodservice – Labor-saving Asian-inspired menu solutions. https://ajinomotofoodservice.com Restaurant Rockstars Coaching – Increase profit, build a stronger team, and run a smarter operation. https://restaurantrockstars.com/consulting/ Free Tools for Restaurant Owners 🔥 5-Day Menu Margin Makeover Challenge https://restaurantrockstars.com/the-5-day-menu-margin-makeover-challenge/ 🎓 Free Owner Training www.restaurantacademy.online/get-free-training-owners 🚀 The Restaurant Academy https://restaurantrockstars.com/joinacademy