48 DEC México - Los BPO y el CX del Futuro

What this episode covers

En este capítulo del podcast escucharás a José Antillón, VP Regional para México y el Caribe en Concentrix, exploramos el el futuro, los avance sobre lo que pasará en el mercado en los proximos años en relación a los nuevos productos para la mejora del CX y EX, cómo evolucionara el rol del BPO en el CX y la perspectivas del nuevo mercado de CX y BPO.Escuchanos en Spotify, Apple Podcast, Google Podcast y iVoox.Siguenos en:LinkedIn: / dec-mexicoFacebook: / amecmex¡Se parte de la comunidad de CX de habla hispana más grande del mundo DEC Mx!⁠⁠ ⁠https://asociaciondec-mx.org/nosotros.

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Frequently Asked Questions

How long is this episode of El Podcast de Experiencia del Cliente?

This episode is 32 minutes long.

When was this El Podcast de Experiencia del Cliente episode published?

This episode was published on March 26, 2026.

What is this episode about?

En este capítulo del podcast escucharás a José Antillón, VP Regional para México y el Caribe en Concentrix, exploramos el el futuro, los avance sobre lo que pasará en el mercado en los proximos años en relación a los nuevos productos para la mejora...

Can I download this El Podcast de Experiencia del Cliente episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.