483 - Simon Morris on Customer Loyalty

from Modern Mindset · host Modern Mindset

Adam Cox is joined by Simon Morris from Service Now. Simon tells all about his new research that has been carried out about customer loyalty, as well as its findings. Also, the two discuss the use AI and AI Chatbots when it comes to providing customer support. https://www.servicenow.com/uk/

Episode metadata supplied by the publisher feed · Published Apr 24, 2024

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483 - Simon Morris on Customer Loyalty

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