EPISODE · Feb 19, 2009 · 11 MIN
49-7 Sets up 17
from Clintcast · host Clint Maun
In healthcare, our customer service goal is to deliver a full 24 hours of quality care. The reality is that out of these 24 hours, 7 hours specifically usually have a profound effect on the effectiveness of the other 17. How we manage our organizations during these critical 7 hours can lead to drastic improvements (or setbacks) in terms of the entire day. Clint gives some insights on how to make these 7 hours pay off.
What this episode covers
In healthcare, our customer service goal is to deliver a full 24 hours of quality care. The reality is that out of these 24 hours, 7 hours specifically usually have a profound effect on the effectiveness of the other 17. How we manage our organizations during these critical 7 hours can lead to drastic improvements (or setbacks) in terms of the entire day. Clint gives some insights on how to make these 7 hours pay off.
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49-7 Sets up 17
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