491: 2028 - Shipium Counts Down to the AI Revolution

Jason Murray of Shipium talks about AI - its potential, what the future will look like, and why businesses need to commit to AI before they're left behind.    IN THIS EPISODE WE DISCUSS:   [03.42] Shipium's origin story, how the business has evolved, and what's changed in the industry since their last appearance on the show. "The pandemic is no longer front and center. The thing that's dominating the narrative now is AI. With us being data-first, it's a comfortable spot. But even we've had to re-think our approach, because the new form of AI acts as an accelerator for all of the data science and machine learning work we've done in the past." [12.15] Shipium's perspective on tariffs, the trends impacting the industry, and why AI is still dominating the narrative. "What we hear from our customers is that they don't like the uncertainty… They're having trouble planning, but that speaks to the need for autonomous processes that help you deal with it in a much faster fashion." "There are going to be things happening all the time, so if you're going to be competitive, you have to get out of this human analyst cycle of six months to make a decision. So you're back to AI again. That is the meta story for everything in 2025." [14.55] What the future will look like based on the current pace of change and innovation in AI, and why you're not making strategic decisions if you're not embracing AI investment now. [22.47] Whether or not organizations can move fast enough to stay competitive, and how Shipium talk to their clients about data-driven decision-making. "People want tangible results. So if you're thinking about a practical way to move into this future, you have to think about it as incremental wins that provide immediate productivity." [31.57] How new technology can be used to solve industry problems and reduce manual work, and a closer look at Shipium's current AI pilot program. [35.32] How Shipium are talking to their customers about cost, navigating investment in a cost-sensitive climate, and how AI can help prove ROI. [39.38] Jason's biggest takeaway from today's discussion.   RESOURCES AND LINKS MENTIONED:   Head over to Shipium's website now to find out more and discover how they could help you too. You can also connect with Shipium and keep up to date with the latest over on LinkedIn, or you can connect with Jason on LinkedIn. If you enjoyed this episode and want to hear more from Shipium, check out 299: Modernize Your Ecommerce Supply Chain, with Shipium or Unlock Retail Growth This Quarter with Multi-Carrier Tech from Shipium.