5 Challenges That are Keeping CX Leaders from Achieving True Growth — In Conversation with Adrian Swinscoe

from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss

This episode of the Chief Customer Officer Human Duct Tape Show is a little different. Adrian Swinscoe and I have a fun, quick rant about some of the things that are bothering us when it comes to customer experience and how it's approached. Adrian is a customer experience consultant, a Forbes contributor, and the author of the book, Punk CX. This interview was originally featured on his podcast, Punk CX.

Episode metadata supplied by the publisher feed · Published Dec 19, 2019

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5 Challenges That are Keeping CX Leaders from Achieving True Growth — In Conversation with Adrian Swinscoe

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