5 Companies Doing AI Right (And What Every Leader Can Steal From Them)

Most leaders are still treating AI like a tool. The companies winning are treating it like a strategy.In this episode, Will Linssen sits down with strategic futurist, Director at ServiceNow Futures and bestselling author of Futureproof Diana Wu David to unpack what the smartest companies in the world are actually doing differently with AI — and what every leader can learn from them. From how IKEA turned customer service automation into a $1 billion new business, to why the NHL built trust with employees in just 5 days, to why companies like Moderna are putting HR (not IT) in charge of AI — Diana shares the real examples, mindset shifts, and leadership moves you need to stay ahead in a world that won't slow down.------------------------------------0:00 Why Most Leaders Are Falling Behind In The AI Race2:30 The Leadership Operating System You Need To Upgrade6:30 Inside ServiceNow: Why Diana Is Cloning Herself With AI13:30 How The NHL Built Trust With Employees In 5 Days Flat19:30 Why Moderna Put HR — Not IT — In Charge Of AI23:00 How IKEA Turned AI Into A $1 Billion Opportunity26:30 The Smartest Way Leaders Are Using AI (That Most Aren't)34:30 How To Beat AI Overwhelm Without Falling Behind------------------------------------Join the Conversation!What did you think of today’s episode? If you have questions, feedback, or suggestions for what Will should cover next, drop us a message at: ✉️ [email protected] Your Leadership to the Next Level!Discover more leadership resources and learn about our world-class leadership coaching programs at:🌐 https://globalcoachgroup.com/