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Jan 26, 2022 1 hr 8 min

5 Customer Support Tips

from HTML All The Things - Web Development, AI, and Developer Careers Hosted by Matt Lawrence and Mike Karan

Customer support can be one of the hidden "costs" of doing web development for clients. Without a dedicated support team, the IT support role often falls to the developer or freelancer that created the project. This great investment of time can often be overlooked by web developers that are looking to create more than they are to support. In this episode, Matt and Mike discuss some tips and tricks in 5 different areas of customer support including dealing with angry clients, ensuring that you're caring for yourself during all the stress, and ensuring that you know when to walk away. You can find us on... Facebook | Twitter | Instagram RSS | Patreon | Spotify Medium | YouTube | GitHub

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5 Customer Support Tips

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This episode is 1 hour and 8 minutes long.

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This episode was published on January 26, 2022.

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