#5 Klantbeleving als graadmeter voor kwaliteit – met Martijn Vos

from Code Schoonmaak: Met Bert Aan Tafel

In aflevering 5 van de Met Bert aan Tafel podcast gaat Bert in gesprek met Martijn Vos (Vebego).  Thema: Klantbeleving en klanttevredenheid als kwaliteitscriteria. - Hoe maak je klantbeleving écht onderdeel van kwaliteit? - Wat betekent dit voor de samenwerking tussen opdrachtgever en opdrachtnemer?  Martijn deelt inspirerende inzichten over hoe tevredenheid en beleving een volwaardige plek krijgen in kwaliteitsafspraken en waarom dit leidt tot betere resultaten voor alle partijen.

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#5 Klantbeleving als graadmeter voor kwaliteit – met Martijn Vos

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