EPISODE · Sep 23, 2019 · 10 MIN

5. LIDERAZGO

Muy buenos días, bienvenidos sean ustedes al podcast NO CUMPLAS CON LA NORMA, en el episodio de hoy vamos a iniciar el capítulo 5 de la norma ISO 9001:2015, el capítulo 4 nos puso en situación, identificamos donde estamos parados (contexto) y quien depende de nosotros (partes interesadas) y establecimos el vehículo (que forma parte de la estrategia) que vamos a utilizar según estos antecedentes (mapeo de procesos) ahora, en el capítulo 5 vamos a definir la guía general de la empresa (el liderazgo) y el faro que le permitirá iluminar el camino a cada paso que se de (políticas). Este segundo paso permitirá complementar la estrategia necesaria que la llevará al logro de su Visión.

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5. LIDERAZGO

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