5. Mona the Upselling Queen

Send us Fan MailNearly ten years ago, there was a little boutique in Darlington run by a woman called Mona. I only ever went in for one thing… …and somehow always came out with a full outfit. Shoes, necklace, sometimes a bag — every time. But I never felt sold to. I felt amazing. In this episode, I’m sharing what Mona did (without even knowing she was doing it) and why most business owners are leaving money on the table by stopping too early. We talk about:  why the first sale is often just the start  how to “finish the outfit” in your own business  simple ways to help your customers buy more (without being pushy)  and the easiest form of upselling that most people completely overlook If you’ve ever worried about being “too salesy”… this one will shift how you see it. Love, Claire xx