5: Nailing It #5 - How to create wow moments for customers and colleagues to help your business grow

Nailing It is all about sharing inspiring stories and giving you insightful tips on how to nail it in business or at work.This week's guest does that everyday of his life with his business and leadership coaching programme Ways To Way.Jamie Wray is founder of Ways TO WOW which is an experiential training & development agency that offers gamified training workshops, team building activities and brand experience support that are designed to improve organisational culture, customer experience, brand identity and personal performance.He believes that every business, no matter the sector or the size, can grow through installing " "wow moments" within its culture. Whether it's the extra touches you can give a customer during a dining experience, creating excitement amongst your team or giving yourself an extra special treat to boost morale. He has joined us armed with incredible tips for anyone in business, anyone managing a team or anyone who is looking for some inspiration on how to feel more motivated and engaged at work.How to keep your team motivatedHow can you keep improving your customer experience?What are the secrets to being a good leader?How can you motivate yourself more at work?How do you find the best team member for the job?How to stop procrastinating?And so much more.