5 pasos para implementar Customer Experience en tu organización

from Flecha podcast · host Ariel Bohe

Muchos piensan que para empezar a desarrollarnos en Customer Experience dentro de las organizaciones, necesitamos inversión, contratar a un tercero para que nos haga la tarea o ir a estudiar para entender qué siente el cliente.  Quiero darte una buena noticia, no necesitamos de todo eso para arrancar a hablar de CX en tu organización. Las relaciones las hacemos de personas a personas y lo que buscaremos en este episodio, es contarte formas para  arrancar a implementar un modelo de CX tan rápido como te lo propongas. Una gran charla con Cristian Hernández !Un SUPER episodio para no perderse! Esta temporada está co-creada con el equipo de la diplomatura en Gestión de Experiencia de Cliente que se dicta en UTN BA - Buenos Aires argentina y sentipodcast. Host: Ariel Bohe

What this episode covers

Muchos piensan que para empezar a desarrollarnos en Customer Experience dentro de las organizaciones, necesitamos inversión, contratar a un tercero para que nos haga la tarea o ir a estudiar para entender qué siente el cliente. Quiero darte una buena noticia, no necesitamos de todo eso para arrancar a hablar de CX en tu organización. Las relaciones las hacemos de personas a personas y lo que buscaremos en este episodio, es contarte formas para arrancar a implementar un modelo de CX tan rápido como te lo propongas. Una gran charla con Cristian Hernández !Un SUPER episodio para no perderse! Esta temporada está co-creada con el equipo de la diplomatura en Gestión de Experiencia de Cliente que se dicta en UTN BA - Buenos Aires argentina y sentipodcast. Host: Ariel Bohe

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This episode is 24 minutes long.

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This episode was published on September 7, 2022.

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