EPISODE · Jul 10, 2023 · 11 MIN
5 rules for trouble shooting with tech support - S1E54
from Security Business: Marketing and Ops for Ambitious Alarm Companies · host Marshall Jones Jr.
I had an installation technician the other day who called tech support but didn’t actually fix the problem he started out to resolve. It reminded me that working with tech support is a skill. And, with a few pointers, you can improve at it.
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5 rules for trouble shooting with tech support - S1E54
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