5 Steps to Empathy that Foster Connection ft. Rob Volpe Purposeful Empathy Hosted by Anita Nowak

Watch this episode to learn a 5-step method to empathy that helps foster a sense of belonging and inclusion. Rob Volpe is the CEO of Ignite 360, a consumer insight and strategy firm, an empathy activist and author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, a book that argues a decline in empathy is hurting our society. In this episode, he describes his five steps to empathy that allow us to better understand one another. 00:00 Introduction 00:28 About Rob Volpe 01:26 Rob's five steps to empathy 03:58 Step 1: Dismantling judgment and Rob’s visit to the annual NRA gun show 12:36 Step 2: Asking open-ended questions and avoiding “Why?” which puts people on the defensive 15:33 Step 3: Active listening and unpacking what’s really going on 18:33 Step 4: Integrating into your understanding = making room in your head to accept that there are other views 20:19 Step 5: Using "solution imagination" 24:34 Why Rob’s book is written for everybody 25:29 How Rob began using empathy as a survival skill 29:55 Does empathy have any limits? 32:01 Rob's mission to bring more empathy into the world 32:49 Rob’s Purposeful Empathy Story CONNECT WITH ROB ✩ Website: https://www.ignite-360.com/book ✩ LinkedIn: https://www.linkedin.com/in/rmvolpe/ ✩ Instagram: @empathy_activist https://www.instagram.com/empathy_activist/ CONNECT WITH ANITA ✩ Email [email protected] ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Twitter https://twitter.com/anitanowak21 ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.coachingonsite.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl ✩  https://twitter.com/GrandHeronIntl To watch the video with subtitles: https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A Video Edited by David Tsvariani