50. Paving the Way to the Future of Interoperability with Erin Prymas from Smile Digital Health

Today Sandy Vance chats with Erin Prymas from Smile Digital Health, a company that specializes in delivering compliant data infrastructure as a service to create interconnectivity in healthcare. As the CRO of Smile, Erin shares what makes them stand out in the world of healthcare data technology. They are paving the way for connectivity between systems, patients, payers and healthcare providers.  Erin talks about Smile’s vision to help providers better care for their patients with less friction because the gaps in data impact the health outcomes of people across the globe. Minutes matter when it comes to making sure everyone gets the information they need to make important healthcare decisions.  In this episode, they talk about: Smile’s mission: Better Global Health Smile’s use of their platform to help people manage their data so they (and the healthcare providers they work with) can improve their care Why prior authorization requirements are so important and how Smile is advancing the standard and practical use of new implementation guides  Automated versus manual prior authorization: cost, burden, and the mandatory adoption in 2026 How and why the Smile platform works alongside and supports QHINs to support TEFCA A Little About Erin: Erin Prymas is CRO and Senior VP for Smile Digital Health. Erin has over 20 years of experience in sales leadership, go-to-market strategy, healthcare technology operations and novel healthcare delivery systems. She has built, scaled and led multiple teams that solve customer requirements and accelerate revenue growth. As Smile's CRO, Erin is the master of operations, balancing rigor and experimentation to drive excellence. Her wealth of experience and leadership acumen make her an instrumental force in steering Smile towards operational excellence and continued success in the dynamic landscape of healthcare and technology. Erin spends her summers outdoors and winters with a book by the fire.