503: Pam Brown, Jen Downham, and Mastering the Pre-Sale

In this episode, you will learn: The tools and strategies that Pam used as she prepares to reopen her wellness center after a very successful first week of presales 
 What she did to restructure her wellness center to be more streamlined 
 Why Jen placed such a high importance on the client experience after opening their second location 
 The ways that Jen and her team decided on a client avatar, and how they then built and developed the total experience around that 
 Her thoughts and tips for asking for the reviews to build the brand 
 How expanding can be easy {with the right processes and automation pieces in place}