EPISODE · Apr 7, 2026 · 13 MIN
#52 Towards a successful Customer Culture evolution
from Customer Service Culture [EN] · host Paolo Fabrizio
If you want to achieve tangible outcomes, setting up and execute an Customer Culture evolution plan is key. Paolo Fabrizio starts from 2 common sentences beccause underneath each fo them, what's being unsaid tells more about theit current Customer Culture needs.
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#52 Towards a successful Customer Culture evolution
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